You only get to know a company's service well when a problem occurs. And that happened because DHL did not deliver my package until a week later than planned in all the hustle and bustle. But .... the emails to Jolien (Videonieuwe.nl) were answered very quickly, the telephone was answered immediately, the investigation into the package at GLS was started quickly. In short, customer service like I've never encountered!
Top service! Bought two discount packages, but due to circumstances the second package was only used after two months. It turned out that a part was missing, but despite the fact that such a long time had passed, the part was sent after all. Very happy with this.
Delivered within 14 hours!! With other providers I had to wait at least a week. Now I could immediately get started with the mise en place, so that I can go on holiday on Monday with peace of mind. Absolutely great.
In the summer of 2015 we discovered sous vide, and we have been obsessed with it ever since. Dinners, parties and barbecues have always been a resounding success. "How do you do that?" And we are happy to tell and demonstrate how easy it is for everyone to deliver culinary perfection with sous vide. We grant everyone this convenience and pleasure! That is why we are at your service with a wide range of high-quality products and know-how so that we can answer all your questions well, because: knowledge makes the difference! Read more about us >>>