This web store is part of Kenners.nl
Kenners.nl is an online department store with several webshops, each focusing on a specific niche, led by at least one Kenner who is supported by our customer service employees. We strive to offer high quality products, clear communication, excellent accessibility and reliable delivery of your order. And all this for a favorable price and the best service. Our motto: knowledge makes the difference! We know our products, are happy to give you honest advice and also help you after the sale with any questions and problems.
We take great care in your customer experience, armed with knowledge and experience we strive for you to be nothing less than completely satisfied. We are happy to assist you by telephone, e-mail or chat and give free, non-binding and personal advice if you request it, based on our own experiences with the products. And don't we know? Then we'll figure it out!
Professional services and solutions
For professionals who have known what they want for a long time, we also offer professional customized service. You can pay on account (in consultation) and take advantage of advantageous tailor-made offers for the delivery of high-quality devices and products for professional applications.
Settle intra-Community (ICP) deliveries without VAT
Foreign customers with a valid European VAT number do not have to pay VAT for intra-Community supply of products within the (Article 138, Directive 2006/112/EC). This process is automated: when you pay as a "business customer" with your VAT number and company name, you can pay directly without VAT / VAT after checking in the VIES database.
Excellent customer service with knowledge
Excellent service starts with good accessibility and that is why we are ready to answer all your questions as much as possible via telephone, e-mail and live chat. You will usually have an answer very quickly. And once the deal is closed, we don't tear our hands off it. We always try to communicate proactively and do not wait for you to ring the bell. Sometimes things go wrong (we are only human too) but then we solve this quickly and adequately with a healthy dose of responsibility.
Opening hours & contact
View our opening hours and contact options here .
Did you know?
- You can return your purchase within 14 days? Read more: Warranty and returns
- Orders from €49 are shipped for free in NL and BE? Read more: Delivery and shipping
- You can pay with iDEAL, credit card, paypal, and much more? Read more: Payment options
- That our quality mark ensures that we treat customers with care? Read more: Complaints procedure
Reliability and quality
We only work with suppliers who offer the highest degree of flexibility, care and reliability. Today it is virtually impossible to keep every product in stock ourselves, so we rely in part on our partners. Up-to-date stock information, fast response times in case of problems and very short delivery times. We link this to the information on our website, so "in stock" really means in stock. Unfortunately, 100% error-free is impossible, but in that case we provide a quick and adequate solution together with our partners. Promise!
Chamber of Commerce: 64792447
Address: Librije 38, 2907 JA Capelle aan den IJssel
Phone: 085 301 2306
E-mail: [email protected]
Note: this is not a visiting address. Unfortunately, visiting is not possible.