In the summer of 2015 we discovered sous vide, and we've been obsessed with it ever since. Dinners, parties and barbecues have been a resounding success ever since. "How do you do that?" And we are happy to tell and demonstrate how easy it is for everyone to consistently deliver culinary perfection with sous vide. We wish this convenience and pleasure to everyone! That is why we are ready for you with a wide range of high-quality products and expertise so that we can answer all your questions properly, because: knowledge makes the difference! With an obsession for customer satisfaction, we work hard every day to make our customers happy and to further improve our service. Competitive prices, good advice and personal service. That's what we stand for!
For professionals we offer excellent tailor-made service, such as VAT invoices (also for our Belgian customers, for example), payment on account (in consultation) and advantageous offers of the latest professional devices, like the FusionChef sous vide machines.
You are in good hands with us
Via the links below you will find reviews from hundreds of satisfied customers that give us almost a perfect score!
Our webshop has been put together with great care so that you can safely and reliably leave your purchase to us. As proof of this, we are allowed to carry not one, but even two independent quality marks: Thuiswinkel Waarborg and Stichting Webshop Keurmerk. Both quality marks require a high standard when it comes to protecting (online) customers. After carrying out security tests, audits and various other checks, both quality marks were very satisfied and we received a certificate with praise!
Connoisseurs - Cooking With Knowledge
Kenners is an online department store with several specialised webshops. Each webshop focuses on a specific product category and is supported by employees with in-depth product knowledge.
We aim to offer a carefully selected product range, clear communication, easy accessibility and reliable delivery. We provide our products at competitive prices, combined with personal service before and after your purchase.
Our motto is:
Knowledge makes the difference.
We know the products we sell and are happy to offer honest, personal advice. After your purchase, you can also contact us with questions about product use, accessories, spare parts, warranty or any problems you may experience.
We pay close attention to our customers’ experience. With our knowledge and expertise, we do everything we can to help you as effectively as possible. You can contact us by telephone or email for free, no-obligation advice.
Do we not know the answer straight away? Then we will find out for you!
Excellent customer service with expertise
Excellent service starts with being easy to reach. You can contact us with questions about products, orders, delivery, product use, warranty and returns.
We aim to answer all questions as quickly and clearly as possible. We remain available to assist you after your purchase. Wherever possible, we communicate proactively and help you find a suitable solution.
Of course, something may occasionally go wrong. In that case, we take responsibility and do our best to resolve the issue quickly and carefully.
Product reviews
We invite customers to review products they have purchased. In doing so, they help other customers make an informed choice. Reviews from verified buyers are marked to show that the product was purchased through our webshop.
We publish both positive and negative product reviews. Before publication, reviews are checked for appropriate language and relevance. Reviews must relate to the product itself. Comments about delivery, customer service or other matters are not published as product reviews.
Reviews are checked as soon as possible and usually within one week of submission.
Professional services and solutions
Business customers can also contact us for professional solutions and personal advice. We are happy to advise on suitable products for professional use, larger quantities and customised quotations. Payment by invoice may be available in certain cases, subject to prior consultation and approval.
Contact us to discuss the options available for your organisation.
Intra-Community (ICP) supplies without VAT
Business customers based in an EU country other than the Netherlands can place an order without Dutch VAT, provided they have a valid European VAT identification number.
Enter your company name and VAT identification number when placing your order. We will verify the VAT identification number in the European VIES database. Following successful verification, the order may be processed as an intra-Community supply subject to 0% VAT.
The customer must subsequently declare the VAT in the country where the business is established, in accordance with Article 138 of Directive 2006/112/EC.
If the VAT identification number is invalid or the conditions for an intra-Community supply are not met, the applicable VAT will be charged.
Opening hours & contact
Do you have a question about a product, an order or our service? Please feel free to contact us.
View our opening hours and contact options here.
Did you know?
- Orders placed before 5:00 p.m. from Monday to Friday are dispatched the same day? Read more: Delivery and Shipping
- You can pay by iDEAL, credit card, PayPal and many other payment methods? Read more: Payment options
- You can return your purchase within 14 days? Read more: Warranty and returns
Reliability and quality
We carefully select suppliers and logistics partners who meet our standards for quality, reliability and service.
Part of our product range is held in our own warehouse. For other products, we use stock held by selected partners. We regularly receive updated stock information and use this to display product availability on our websites as accurately as possible.
Although we do everything we can to prevent errors, stock or delivery information may occasionally not be fully up to date. If something does not go as expected, we will contact you and find a suitable solution as quickly as possible.
Company details
Kenners BV (Connoisseurs BV)
Official Instant Pot Distributor
Dutch Chamber of Commerce registration number: 64792447
VAT number: NL855847815B01
Address:
Molenbaan 7
2908 LL Capelle aan den IJssel
The Netherlands
Telephone: +31 85 301 2306
Email: [email protected]
Please note: Visits and order collections are available by appointment only. You can make an appointment by telephone or email.
Credits & partners
Icons made by uicon from www.flaticon.com
We believe in excellent, personal customer service with a practical knowledge of our products. We are proudly certified by the highest standards for online shops by Thuiswinkel Waarborg.
Read hundreds of glowing reviews from our happy cusomers on Kiyoh, Facebook en Google.
All prices include VAT.
